Customer Service Training Courses
Transform Your Customer Service Journey and Unlock Unparalleled Business Success with
Customized Customer Excellence and Customer Service Management Training Courses!
Oxford School of Business and Management offers comprehensive Customer Service Management training courses to enhance individuals' skills in providing exceptional customer support. In today's competitive market, businesses must differentiate themselves through superior customer interactions. These courses cover essential skills like communication and problem-solving while fostering a customer-centric culture within organizations. Leaders learn strategies to align teams with customer service goals, driving success in customer-driven markets. The training portfolio includes diverse topics to meet industry needs, empowering individuals and organizations to excel in customer service excellence.
Training Course Title | Date | Venue | Fees (USD) | Fees (NGN) |
---|---|---|---|---|
Client Management Strategies for Retention & Growth | 05 - 09 Feb 2024 | Kigali - Rwanda/Abuja | $5,950 | #700,000 |
Achieving Excellence in Customer Service | 19 - 23 Feb 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer Experience Management (CEM) for Professionals | 26 Feb - 01 Mar 2024 | Kigali - Rwanda/Abuja | $5,950 | #700,000 |
Lean Thinking | 04 - 08 Mar 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Achieving Operational Excellence Through People | 15 - 19 Apr 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Customer – Focused Selling Strategies | 22 - 26 Apr 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Measuring and Managing Customer Satisfaction | 22 - 26 Apr 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Account Relationship Strategies for Oil, Gas and Power | 22 - 26 Apr 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Providing World-Class Customer Experience, Service and Satisfaction | 22 Apr - 03 May 2024 | Dubai - UAE/Lagos | $11,950 | #950,000 |
Customer Experience Management | 22 - 26 Apr 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Delivering Quality Management and Customer Satisfaction to meet ISO 10001 – 10004 | 29 Apr - 03 May 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Achieving Excellence in Customer Service | 06 - 10 May 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer Service for the Public Sector | 20 - 24 May 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Lean Thinking | 27 - 31 May 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Client Management Strategies for Retention & Growth | 10 - 14 Jun 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Achieving Excellence in Customer Service | 17 - 21 Jun 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Customer Focused Management | 17 - 21 Jun 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Lean Thinking | 24 - 28 Jun 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Service Quality and Excellence | 24 - 28 Jun 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Beyond Customer Service | 24 - 28 Jun 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer Profiling Techniques & Procedures | 01 - 05 Jul 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Achieving Operational Excellence Through People | 08 - 12 Jul 2024 | Kigali - Rwanda/Abuja | $5,950 | #700,000 |
Customer Service for the Public Sector | 08 - 12 Jul 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer Focused Management | 22 - 26 Jul 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Achieving Excellence in Customer Service | 05 - 09 Aug 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer Experience Management | 05 - 09 Aug 2024 | Kigali - Rwanda/Abuja | $5,950 | #700,000 |
Lean Thinking | 12 - 16 Aug 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer – Focused Selling Strategies | 09 - 13 Sep 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Customer Relationship Management | 09 - 13 Sep 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Service Quality and Excellence | 16 - 20 Sep 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Beyond Customer Service | 16 - 20 Sep 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Client Management Strategies for Retention & Growth | 30 Sep - 04 Oct 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Achieving Operational Excellence Through People | 30 Sep - 04 Oct 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer Service for the Public Sector | 30 Sep - 04 Oct 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Achieving Operational Excellence Through People | 14 - 18 Oct 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Customer Experience Management | 14 - 18 Oct 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Account Relationship Strategies for Oil, Gas and Power | 21 - 25 Oct 2024 | Kigali - Rwanda/Abuja | $5,950 | #700,000 |
Account Relationship Strategies for Oil, Gas and Power | 21 - 25 Oct 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Achieving Excellence in Customer Service | 21 - 25 Oct 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer Focused Management | 28 Oct - 01 Nov 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Measuring and Managing Customer Satisfaction | 11 - 15 Nov 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Providing World-Class Customer Experience, Service and Satisfaction | 11 - 22 Nov 2024 | Dubai - UAE/Lagos | $11,950 | #950,000 |
Customer Relationship Management | 11 - 15 Nov 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Delivering Quality Management and Customer Satisfaction to meet ISO 10001 – 10004 | 18 - 22 Nov 2024 | Kigali - Rwanda/Abuja | $5,950 | #700,000 |
Delivering Quality Management and Customer Satisfaction to meet ISO 10001 – 10004 | 18 - 22 Nov 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Service Quality and Excellence | 18 - 22 Nov 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Beyond Customer Service | 18 - 22 Nov 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Lean Thinking | 25 - 29 Nov 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Client Management Strategies for Retention & Growth | 02 - 06 Dec 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer Service for the Public Sector | 02 - 06 Dec 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Customer Profiling Techniques & Procedures | 09 - 13 Dec 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Achieving Operational Excellence Through People | 23 - 27 Dec 2024 | Kigali - Rwanda/Abuja | $5,950 | #700,000 |
Achieving Excellence in Customer Service | 23 - 27 Dec 2024 | Dubai - UAE/Lagos | $5,950 | #700,000 |
Service Quality and Excellence | 23 - 27 Dec 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Beyond Customer Service | 23 - 27 Dec 2024 | Accra - Ghana/Uyo | $5,950 | #700,000 |
Customer Experience Management | 30 Dec 2024 - 03 Jan 2025 | Accra - Ghana/Uyo | $5,950 | #700,000 |